We try to dispatch all orders within 48 hours of receiving the order. Orders that are placed on the weekend or holidays will be dispatched on the first upcoming workday.

The order will be sent to the stated delivery address. Which requires a valid address and phone number. Changes in the delivery address can not be applied afterward.

Shipping times are generally

within Germany 3 - 4 days

Germany Express 1-2 days

within Europe 3-6 days

Europe Express 2-4 days

within Worldwide (outside of Europe) 6-12 days

Worldwide Express 4-8 days

The exact delivery times depend on

type of shipment

holidays/weekend (days stated above is only counting in workdays)

customs (Worldwide / outside of Europe)

availability of receiver, please leave a reachable phone number for the delivery service to contact you in case of problems with the delivery

You will automatically be informed by email when the order has left and the tracking information for your shipment is available.

SHIPPING & HANDLING

costs come together as following

Using a trustworthy and trackable shipping company.

Price adjust to amount of items to cover costs for larger and heavier shipment.

Processing the order and packing each item carefully. All purchases come beautifully wrapped in a box.

CUSTOMS & DUTY

Please note that all shipments outside the European Union may go through customs once they arrive at the destination country.

The additional charges for customs clearance are the responsibility of the recipient.