Access to the Site and its use are reserved for strictly personal use.

Clients undertake not to use the Site and the information or data contained therein for commercial, political, advertising purposes, and for any form of commercial solicitation, including the sending of unsolicited emails.

The Publisher will make its best efforts to provide broad access to the Site. However, its liability cannot be engaged in the event of failure, breakdown, difficulty, or interruption of operation preventing access to the Site or one of its features.

The Client is fully responsible for the connection equipment to the Site that they use. Therefore, they must take all appropriate measures to protect their equipment and their own data, especially from viral attacks over the Internet. They are also solely responsible for the sites and data they access.

The Publisher cannot be held responsible in case of legal proceedings against it:

For the use of the Site or any service accessible via the Internet;

Due to the Client's non-compliance with these terms and conditions.

The Publisher is not responsible for any damage caused to the Client, third parties, and/or their equipment as a result of the Client's connection to the Site or its use. Therefore, the Client hereby waives any action on this account.

If the Publisher becomes the subject of an amicable or judicial procedure due to the Client's use of the Site, it may seek compensation from the Client for all damages, convictions, and expenses that may result from this procedure.

For the proper management of the Site, including updates and all corrective operations, the Publisher may at any time:

Suspend, interrupt, or limit access to all or part of the Site, restrict access to the Site, or certain parts of the Site, to a specific category of Internet users;

Delete any information that may disrupt its operation or contravene national or international laws or Netiquette rules.

ARTICLE 3 - Orders

The Products offered for sale on the Site are high-quality Panama hats.

The main characteristics of the Products, including specifications, illustrations, and indications of dimensions or size of the Products, are presented on the Site, and the Client is aware of them before placing an order.

The choice and purchase of a Product are the sole responsibility of the Client.

Product offers are subject to availability, as specified when placing the order.

It is the Client's responsibility to select the Products they wish to order on the Site, according to the following terms.

The Client selects a Product, which they can order via a contact form containing their contact details and specifying the chosen model, size, and the number of items desired.

Sending the form on the site confirms the Client's order, which must then be accepted. Upon acceptance, the order will be considered final and payment will be required from the Client according to the specified terms.

The ownership of the ordered product will only be transferred to the Client after full payment of the price.

Any order placed on the Site constitutes the formation of a distance contract between the Client and the Seller.

The Seller reserves the right to cancel or refuse any order from a Client with whom there is a dispute regarding the payment of a previous order.

The Client can track the progress of their order through email exchanges.

ARTICLE 4 - Prices

The prices of the ordered Products are those in effect as shown on the Site at the time of the order registration by the Seller.

Prices are expressed in Euros, excluding taxes.

Prices take into account any discounts granted by the Seller on the Site.

These prices are firm and not subject to revision after the order is placed by the Client. However, the prices displayed on the Site (excluding orders in progress) can be modified at any time by the Seller.

Prices do not include processing, shipping, transport, and delivery fees, which are billed separately, as indicated on the Site and calculated before the order is placed.

The payment requested from the Client corresponds to the total purchase amount, including these fees.

An invoice is prepared by the Seller and provided to the Client upon delivery of the ordered Products.

ARTICLE 5 - Payment Terms

The price is paid through secure payment via Stripe by credit card or by bank transfer to the Seller's bank account (whose details are provided to the Client when the order is placed by email).

Any Product that is not fully paid will not be delivered.

Payment data is exchanged in encrypted mode using the protocol defined by the authorized payment provider for bank transactions on the Site.

Payments made by the Client will only be considered final upon actual collection by the Seller of the amounts due.

ARTICLE 6 - Deliveries

The Products ordered by the Client will be delivered in mainland France and abroad.

In the case of orders to countries other than mainland France, the Client is the importer of the Products concerned.

For all Products shipped outside the European Union and Overseas Territories, the price will be automatically calculated excluding taxes on the invoice. Customs duties or other local taxes or import duties may then be due. They will be the responsibility of the Client and are their sole responsibility.

Deliveries are made within an indicative period of 7 to 35 working days to the address provided by the Client when placing the order on the Site. The Seller will make every effort to deliver the Products ordered by the Client within the specified timeframe.

Delivery consists of the transfer of physical possession or control of the Product to the Client (and therefore the risks). It is carried out at the risk of the Seller, unless the Client has chosen the carrier themselves.

Unless there are special circumstances or unavailability of one or more Products, the ordered Products will be delivered in one shipment.

If the ordered Products have not been delivered within 60 days after the indicative delivery date, for any reason other than force majeure or the Client's fault, the sale can be terminated at the written request of the Client, in accordance with the conditions set out in Articles L 216-2, L 216-3, and L241-4 of the Consumer Code. The sums paid by the Client will then be refunded within fourteen days following the date of termination of the contract, excluding any compensation or withholding.

In the event of a specific request from the Client regarding the conditions of packaging or transport of the ordered Products, duly accepted in writing by the Seller, the related costs will be subject to a separate additional invoice, as previously agreed in writing by the Client.

ARTICLE 7 - Transfer of Ownership and Risks

The transfer of ownership of the Seller's Products to the Client will only occur after full payment of the price by the Client, regardless of the date of delivery of the Products. The risks associated with the delivery of the product therefore fall on the Client.

ARTICLE 8 - Seller's Liability - Warranties

The Client is required to check the condition of the delivered Products, with any damage to the Product during delivery being reported to the carrier within 72 hours of receiving the Product.

The Seller, on the other hand, is responsible for the conformity of the Products to the order, in accordance with the provisions of Articles L 217-4 and following of the Consumer Code.

The Client has a period of two years from the delivery to take legal action based on a defect in the Product's conformity to the order.

However, the Client is encouraged to report any non-conformity as soon as possible by email: Infos@mathildadst.com, with supporting evidence (including photos).

If non-conformity is confirmed, the non-conforming Product will be repaired or replaced with an identical or equivalent quality and price Product (based on available stock), at the Seller's discretion, within one month of receiving the claim. Failing that, the Client will be entitled to either a full refund of the price paid (including delivery), in which case the non-conforming Product must be returned to the Seller at the Seller's expense, or a reduction in the sale price, in which case the Product in question may be retained by the Client.

The Seller is also responsible for delivering Products free from hidden defects (cf. articles 1641 and following of the Civil Code). The Client can invoke this warranty within 2 years from the discovery of the defect, within a limit of 5 years from the delivery of the Product. Subject to demonstrating that the defect alleged existed before the delivery of the Product and was not apparent at the time of delivery, the Seller will refund the price of the disputed Product, which must be returned to the Seller at the Seller's expense, or proceed to a partial refund of the sale price only, in which case the Product in question may be retained by the Client.

In all cases of return as mentioned in this article, the Products must be returned in their original and complete condition (packaging, accessories, etc.) allowing them to be resold as new, and the attachment system on the label preventing the Product from being worn must not have been removed, along with the purchase invoice.

The Seller's liability cannot be engaged in the following cases:

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Non-compliance with the legislation of the country in which the Products are delivered, which is the responsibility of the Client to verify,

In the case of misuse, professional use, negligence, or failure to maintain by the Client, as well as normal wear and tear of the Product, accidents, or force majeure.

The photographs and graphics presented on the Site are not contractual and do not engage the Seller's liability.

The Seller's warranty is, in any case, limited to the replacement or refund of non-conforming or defective Products, excluding any other compensation.

ARTICLE 9 - Right of Withdrawal

The Client has a 14-day right of withdrawal from the date of delivery of the Product they ordered on the Site.

In the case of an order for several Products or a Product composed of multiple lots, this period starts from the receipt of the last Product or lot or the last piece.

The right of withdrawal can be exercised online, using the withdrawal form available on the Site or on plain paper, by an unambiguous statement expressing the intention to withdraw, including by postal mail addressed to the Seller, whose contact details are provided in ARTICLE 1 of these general terms and conditions.

Returns must be made in their original and complete condition (packaging, accessories, etc.) allowing them to be resold as new, and the attachment system on the label preventing the Product from being worn must not have been removed, accompanied by the purchase invoice. Damaged, soiled, or incomplete Products will not be accepted for return.

Return costs are the responsibility of the Client.

Exchange (subject to availability) or refund will be made within 14 days from the receipt of the returned Products by the Seller, following the conditions set out in this article.

ARTICLE 10 - Personal Data

The Client is informed that the collection of their personal data is necessary for the sale of the Products and their delivery, entrusted to the Seller. This personal data is collected solely for the execution of the sales contract.

10.1 Collection of Personal Data

The personal data collected on the Site includes names, first names, postal address, phone number, and email address as they appear on the Client's order form, as well as the IP address for cookies.

10.2 Recipients of Personal Data

Personal data is intended for the sole use of the Seller and its potential employees unless it is communicated to third parties contractually linked to the Seller for the execution of sub-contracted tasks necessary for the management of the Client's account and the order and delivery process.

10.3 Data Controller

The data controller is the Seller, as defined by the Data Protection Act and, from May 25, 2018, by Regulation 2016/679 on the protection of personal data.

10.4 Limitation of Processing

Unless the Client expressly agrees, their personal data will not be used for advertising or marketing purposes.

10.5 Data Retention Period

The Seller will keep the data collected for a period of 5 years, covering the time limit for the prescription of applicable contractual civil liability.

10.6 Security and Confidentiality

The Seller implements organizational, technical, software, and physical measures in terms of digital security to protect personal data against alterations, destruction, and unauthorized access. However, it should be noted that the Internet is not a completely secure environment, and the Seller cannot guarantee the security of the transmission or storage of information on the Internet.

10.7 Implementation of Client and User Rights

In accordance with the applicable data protection regulations, Clients have the following rights, which they can exercise via email to Infos@mathildadst.com:

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They can exercise their right of access to know the personal data concerning them, as well as update or delete it.

They can also request the portability of the data held by the Seller to another service provider.

Finally, they can object to the processing of their data by the Seller.

The data controller must provide a response within a maximum of one month.

In the event of a refusal to comply with the Client's request, it must be justified.

The Client is informed that in case of refusal, they can file a complaint with the CNIL (3 Place de Fontenoy, 75007 PARIS) or refer the matter to a judicial authority.

The Client may be asked to check a box under which they agree to receive informational and advertising emails from the Seller, with the understanding that they will always have the option to withdraw their consent at any time by contacting the Seller (contact details above) or by following the unsubscribe link.

Furthermore, since the law n°2016-1321 of October 7, 2016, individuals who wish to do so have the option to organize the fate of their data after their death. For more information on this subject, you can consult the CNIL website: https://www.cnil.fr/.

ARTICLE 11 - Cookies

All information collected on the Site in this context will only be used to monitor the volume, type, and configuration of traffic using the Site, to develop its design and layout, and for other administrative and planning purposes, and to generally improve the service that the Seller offers to its Clients.

ARTICLE 12 - Intellectual Property

The Site is a work protected by intellectual property laws. The Site as a whole, as well as the products sold on it, and each of the intellectual property elements it contains (such as texts, hierarchies, software, animations, photographs, illustrations, diagrams, logos, trademarks, designs, and models) are the exclusive property of Mathilda Desessart.

The use of all or part of the Site, including downloading, reproduction, transmission, representation, or dissemination, for purposes other than the personal and private use of the Client, for commercial or non-commercial purposes, is strictly prohibited.

Any total or partial reproduction of the Site, in whole or in part, is strictly prohibited and may constitute copyright infringement.

The creation of hyperlinks to the Site can only be done with the written and prior authorization of Mathilda Desessart, which may be revoked at any time.

However, all websites with a hyperlink to the Site are not under the control of Mathilda