Terms of Service
GENERAL TERMS AND CONDITIONS
Article 1 : Definitions and Scope of Application
Unless otherwise expressly stipulated, the terms and expressions beginning with a capital
letter and expressly defined in these General Terms and Conditions shall have the meaning
assigned to them below:
"Purchaser" means any customer, whether a legal entity or a natural person, acting in a
professional capacity and purchasing the Products supplied by the Supplier ;
"GTC" means the present general terms and conditions of sale of which the Purchaser
acknowledges having read them;
"Supplier" means the company Nach, a French limited liability company with a share capital
of €15,000, whose registered office is located at 125 chemin de Tournefeuille, 31300
Toulouse, France, registered in the Toulouse Trade and Companies Register under number
534 503 958, represented by its legal representative, duly authorised for the purposes of the
present contract.
The company can be reached by email (contact@nachbijoux.com), telephone
(+33(0)531619419) or mail at the above-mentioned postal address.
"Products" means all jewellery, ready-to-wear and accessories products manufactured or
sold by the Supplier and marketed in particular through its website (www.nachbijoux.com).
The list and description of the products offered by the Company can be consulted on the
aforementioned website.
In accordance with Article L 441-1 of the French Commercial Code, these general terms and
conditions constitute the sole basis of the commercial relationship between the parties.
Their purpose is to define the conditions under which the Supplier supplies its Products to
Purchasers (the Parties) who request them, via the Supplier's website, by direct contact, by
e-mail or telephone or via a paper medium.
They shall apply without restriction or reservation to all sales concluded by the Supplier with
Purchasers of the same category, regardless of the clauses that may appear in the
Purchaser's documents, and in particular its general purchasing conditions.
In accordance with the regulations in force, these General Terms and Conditions are
systematically communicated to any Purchaser who requests them, to enable him to place
an order with the Supplier.
Any order for Products implies, on the part of the Purchaser, acceptance of these General
Terms and Conditions and of the general terms of use of the Supplier's website for electronic
orders.
The information contained in the Supplier's catalogues, brochures and price lists is given for
information only and may be revised at any time. The Supplier is entitled to make any
changes to them that it considers useful.
Article 2: Orders – Prices
2.1 Sales shall only be perfected after express written acceptance of the Purchaser's order
by the Supplier, who shall ensure, in particular, the availability of the Products requested.
The registration of an order form on the Supplier's website is carried out when the Purchaser
accepts these General Terms and Conditions of Sale by signing the order form sent by the
Supplier by e-mail following the validation of the order by the Purchaser on its website.
The acknowledgement of the order and its acceptance are confirmed by the sending of an
order form by e-mail. The data recorded in the Supplier's computer system shall constitute
proof of all transactions concluded with the Purchaser.
With regard to a first order to get free delivery, in principle no order below the following
amounts can be accepted, unless the Supplier makes an express exception:
- Seven hundred and fifty euros (750€) excluding tax for Metropolitan France +
Corsica
- One thousand euros (€1,000) for European Union countries and French overseas
departments and territories
- One thousand five hundred euros (€1,500) for the rest of the world.
As this is a restocking order to get free delivery, no order for an amount lower than the
following amounts can be accepted, unless the Supplier expressly states otherwise:
- Two hundred and fifty euros excluding tax (€250 excluding tax) for Metropolitan
France + Corsica
- Three hundred and fifty euros (350€) for European Union countries and French
overseas departments and territories
- One thousand euros (€1000) for the rest of the world.
2.2 In case of cancellation of the order by the Purchaser after its acceptance by the Supplier
less than thirty (30) days before the date scheduled for delivery of the Products ordered, for
any reason whatsoever other than force majeure, a sum corresponding to 30% of the total
price excluding VAT of the Products shall be acquired by the Supplier and invoiced to the
Purchaser, by way of damages, as compensation for the loss thus suffered.
2.3 The Products’ prices are indicated in Euros before tax or in dollars and are precisely
determined on the Product pages. They are also indicated in Euros excluding taxes and VAT
on the order form for the Products (for French Purchasers), and excluding specific shipping
costs. For all products shipped outside mainland France and Corsica, the price is
automatically calculated excluding taxes on the invoice. Customs duties or other local taxes
or import duties or state taxes may be payable in certain cases. These duties and sums are
not the responsibility of the Supplier. They shall be borne by the Purchaser and are his
responsibility (declarations, payment to the competent authorities, etc.). In this respect, the
Supplier invites the Purchaser to obtain information on these aspects from the relevant local
authorities. The Supplier reserves the right to change its prices at any time in the future.
Article 3 : Conclusion of the contrat
For the purposes of the order, and in accordance with Article 1316-1 of the Civil Code, the
Purchaser undertakes to provide truthful identification details. By validating the order form
online or by signing the order form in paper format, the Purchaser undertakes to comply
with these GTC. The Supplier reserves the right to refuse the order, for example for any
abnormal request, made in bad faith or for any legitimate reason.
Article 4 : Products
The Supplier undertakes to honour the Purchaser's order within the limits of available stocks
of Products only. In the event of failure to do so, the Supplier shall inform the Purchaser.
It is expressly stated that the illustrations or photos of the Products offered for sale have no
contractual value. During sales periods, the Supplier undertakes to send the Purchaser the
list of products on sale. Products that are not mentioned may not be subject to sales.
Orders will be processed within the limits of the Supplier's available stocks. In the event that
an item is unavailable for a period of more than 30 days, the Purchaser shall be immediately
informed of the foreseeable delivery times and may cancel or reduce his order on request.
Article 5 : Retention of title clause
The Suppliershall remain the owner of the Products delivered from the date of delivery until
full payment of the purchase price has been made, although the risk of the goods shall pass
to the recipient as soon as they are made available. The handing over of bills of exchange or
any other securities creating an obligation to pay shall not constitute payment.
Consequently, in the event of non-payment, the Supplier is entitled to take back the Products
or have them taken back at the expense of the recipient.
Article 6 : Delivery
As manufacturing requirements do not allow us to guarantee exact delivery times, the
Products purchased by the Purchaser will be delivered as soon as possible and at the latest
one (1) month before the start of the "Fall-Winter" or "Spring-Summer" season.
This period does not constitute a strict deadline and the Supplier shall not be liable to the
Purchaser for any delay in delivery not exceeding thirty (30) days after the maximum delivery
date. When the Purchaser orders several Products within the same order, these may have
different delivery times.
In the event of a delay of more than forty-five (45) days, the Purchaser may request the
cancellation of the sale.
The Supplier shall not be held liable in the event of a delay or suspension of delivery
attributable to the Purchaser or in the event of force majeure.
The Products are delivered to the delivery address indicated at the time of the order and
within the period indicated.
The delivery and handover of the Products may take place at any other place designated by
the Purchaser, subject to five (5) days' notice as from the validation of the order by the
Supplier and provided that the order has not been handed over to the carrier, at the
exclusive expense of the Purchaser.
Likewise, in the event of special requests from the Purchaser concerning the packaging or
transport conditions of the ordered products, duly accepted in writing by the Supplier, the
related costs shall be subject to specific additional invoicing.
The Purchaser is required to check the apparent condition of the products upon delivery. In
the absence of reservations expressly made by the Purchaser at the time of delivery, the
Products delivered by the Supplier shall be deemed to be in conformity in quantity and
quality with the order.
The Purchaser shall have a period of two (2) working days from the delivery and receipt of
the ordered Products to express such reservations to the Supplier in writing.
No claim shall be validly accepted in the event of non-compliance with these formalities by
the Purchaser.
The Supplier shall replace, as soon as possible and at its own expense, the Products delivered
whose lack of conformity has been duly proven by the Purchaser.
Article 7 : Transfer of risk - Transfer of ownership
7.1 Transfert of ownership
The transfer of ownership of the Products to the benefit of the Buyer will only take place
after full payment of the price by the latter, regardless of the date of delivery of said
Products.
7.2 Transfert of risk
The Purchaser acknowledges that it is the carrier's responsibility to make the delivery, the
Supplier being deemed to have fulfilled its obligation to deliver once it has handed the
ordered Products to the carrier who has accepted them without reservations. The Purchaser
shall therefore not have any warranty claims against the Supplier in the event of failure to
deliver the ordered Products or of damage occurring during transport or unloading.
Article 8 : Payment
Cash payment is due immediately upon ordering, including for pre-ordered products; and
must in any case be made within 30 days of the order. The Client may pay by bank transfer
to a bank account designated by the Company, by credit card (VISA® or Mastercard®) or by
cheque (for metropolitan France, Corsica and French overseas departments and territories
only). Bank charges are payable by the Client for transfers. Secure online payment by credit
card is made by our payment service provider. The information transmitted is encrypted and
cannot be read. In accordance with the provisions of the Monetary and Financial Code, the
commitment to pay by card is irrevocable. By communicating his bank details at the time of
the sale, the Customer authorises the Supplier to debit his card for the amount relating to
the price indicated, including any bank charges. The Customer confirms that he is the legal
holder of the card to be debited and that he is legally entitled to use it.
No reduction for any reason whatsoever may be made on the order confirmation, except
with the prior agreement of our head office and with proof from our company. Order
confirmations are payable notwithstanding any transfer of the payment obligation to a third
party. Bills of exchange or acceptances of payment, irrespective of their domicile, do not
deviate from this principle. Payments made to the order of Nach's representatives or agents
do not discharge the obligation.
Non-payment, even partial, of an invoice on the due date will result in the immediate
payment of the entire debt, the suspension of all deliveries and the right of the Company to
recover from the Client the costs incurred by the unpaid invoice. The interest rate for late
payment penalties payable on the day following the payment date shown on the invoice is
equal to 3 times the legal interest rate, if the sums due are paid after this date.
Article 9 : Supplier's liability - Guarantees
The products delivered by the Supplier benefit from a contractual guarantee for a period of
six (6) months, starting from the date of delivery, covering the non-conformity of the
products with the order and any hidden defect, resulting from a material, design or
manufacturing defect affecting the products delivered and making them unfit for use.
The warranty forms an inseparable whole with the Product sold by the Supplier. The Product
may not be sold or resold altered, transformed or modified.
This warranty is limited to the replacement of products that do not conform or are affected
by a defect. In case of impossible replacement, a credit note will be issued by the Supplier to
be used on the next order.
Any warranty is excluded in the event of misuse, negligence or lack of maintenance on the
part of the Purchaser, as well as in the event of normal wear and tear of the Product or force
majeure.
In order to assert its rights, the Purchaser must, on pain of forfeiture of any action relating
thereto, inform the Supplier in writing of the existence of the defects within a maximum
period of five (5) days from their discovery. Refunds or exchanges may be requested by post
(Nach / Customer services (BtoB); 125, chemin de Tournefeuille, 31300 Toulouse) or by email
(contact@nachbijoux.com). The return costs are then borne by the Supplier who will send
the Customer a return label.
The Supplier will replace or repair the Products or parts under warranty that are found to be
defective. This guarantee also covers labour costs.
The replacement of defective Products or parts shall not have the effect of extending the
duration of the above-mentioned guarantee.
Finally, the warranty shall not apply if the Products have been subjected to abnormal use, or
have been used in conditions different from those for which they were manufactured, in
particular in the event of failure to comply with the conditions prescribed in the instructions
for use.
Nor does it apply in the event of deterioration or accident resulting from impact, dropping,
negligence, lack of supervision or maintenance, or in the event of transformation of the
Product.
Article 10 : Intellectual property rights
The Supplier retains all industrial and intellectual property rights relating to the Products,
photos and technical documentation which may not be communicated or executed without
its written authorisation.
Article 11 : Data protection
The personal data collected from the Purchaser shall be subject to computer processing by
the Supplier. They are recorded in its customer file and are essential for processing the order.
This information and personal data are also kept for security purposes, in order to comply
with legal and regulatory obligations. They will be kept for as long as necessary for the
execution of orders and any applicable guarantees.
The data controller is the Supplier. Access to personal data will be strictly limited to the
employees of the data controller who are authorised to process them by virtue of their
duties. The information collected may be communicated to third parties contractually bound
to the company for the performance of subcontracted tasks, without the Buyer's consent
being required.
In the context of the performance of their services, third parties have only limited access to
the data and are obliged to use it in accordance with the provisions of the applicable
legislation on the protection of personal data. Apart from the cases set out above, the
Supplier shall not sell, rent, transfer or give access to third parties to the data without the
prior consent of the Purchaser, unless it is obliged to do so for a legitimate reason.
If the data is to be transferred outside the EU, the Purchaser will be informed and the
safeguards taken to secure the data will be specified.
In accordance with the applicable regulations, the Purchaser has a right of access,
rectification, deletion and portability of the data concerning him/her, as well as the right to
oppose the processing for a legitimate reason, which he/she may exercise by contacting the
data controller at the following postal or email address: contact@nachbijoux.com. In the
event of a complaint, the Purchaser may address a complaint to the personal data protection
officer of the Commission Nationale de l'Informatique et des Libertés.
Article 12 : Unforseeability
These GTC expressly exclude the legal regime of unforeseeability provided for in Article 1195
of the French Civil Code for all sales of Products by the Supplier to the Purchaser. The Supplier
and the Purchaser therefore each waive the right to invoke the provisions of Article 1195 of
the French Civil Code and the unforeseeable circumstances provided for therein,
undertaking to assume their obligations even if the contractual balance is upset by
circumstances that were unforeseeable at the time of the conclusion of the sale, even if their
performance proves excessively onerous, and to bear all the economic and financial
consequences thereof.
Article 13 : Enforcement
In the event that either Party fails to fulfil its obligations, the Party suffering the default shall
have the right to request the compulsory execution in kind of the obligations arising from
the present contract. In accordance with the provisions of Article 1221 of the French Civil
Code, the creditor of the obligation may pursue this compulsory execution after a simple
formal notice, sent to the debtor of the obligation by registered letter with
acknowledgement of receipt, which has remained unsuccessful, unless this proves to be
impossible or if there is a clear disproportion between its cost for the debtor, in good faith,
and its interest for the creditor.
It is recalled that in the event of a failure by either Party to fulfil its obligations, the Party that
is the victim of the default may, in accordance with the provisions of Article 1222 of the
French Civil Code, fifteen (15) days after sending a formal notice to perform that has
remained unsuccessful, have the obligation performed by a third party, at the expense of
the defaulting Party, provided that the cost is reasonable and in accordance with market
practices, without judicial authorisation being required for this purpose, it being understood
that the Party that is the victim of the default may also, at its discretion, request in court that
the defaulting Party advance the sums necessary for this performance.
Article 14 : Exception of non-fulfilment
It is recalled that in application of Article 1219 of the Civil Code, each Party may refuse to
perform its obligation, even though it is due, if the other Party does not perform its own and
if this non-performance is sufficiently serious, i.e. likely to jeopardise the continuation of the
contract or fundamentally upset its economic balance. The suspension of performance shall
take effect immediately upon receipt by the defaulting Party of the notice of default sent to
it to this effect by the Party suffering the default, indicating the intention to apply the
exception of non-performance for as long as the defaulting Party has not remedied the
default established, served by registered letter with acknowledgement of receipt or on any
other durable written medium allowing proof of dispatch.
This exception of non-performance may also be used as a preventive measure, in accordance
with the provisions of Article 1220 of the Civil Code, if it is clear that one of the Parties will
not perform its obligations on the due date and that the consequences of this nonperformance are sufficiently serious for the defaulting Party.
This option is used at the risk of the Party taking the initiative. The suspension of
performance shall take effect immediately upon receipt by the allegedly defaulting Party of
the notification of the intention to apply the exception of preventive non-performance until
the allegedly defaulting Party performs the obligation in respect of which a future breach is
manifest, served by registered letter with acknowledgement of receipt or on any other
durable written medium allowing proof of dispatch.
Article 15 : Force majeure
The Parties shall not be held liable if the non-performance or delay in the performance of
any of their obligations, as described herein, results from a case of force majeure, within the
meaning of Article 1218 of the French Civil Code.
Article 16 : Termination of the contract
16.1 Termination for non-performance of a sufficiently serious obligation
The Party that is the victim of the default may, notwithstanding the clause Resolution for
failure by a Party to fulfil its obligations set out below, in the event of sufficiently serious
non-performance of any of the obligations incumbent on the other Party, notify the
defaulting Party by registered letter with acknowledgement of receipt, of the wrongful
termination of the present contract, fifteen days after the sending of a formal notice to
perform which has remained unsuccessful, in application of the provisions of article 1224 of
the French Civil Code.
16.2 Termination for force majeure
It is expressly agreed that the parties may terminate this contract by operation of law,
without notice or formality.
16.3 Common provisions for resolution cases
It is expressly agreed between the Parties that the debtor of an obligation to pay under the
terms of this agreement shall be validly put in default by the mere fact that the obligation is
due, in accordance with the provisions of Article 1344 of the French Civil Code.
In any event, the injured Party may seek damages in court.
Article 17 : Dispute
All disputes to which this contract and the agreements arising from it may give rise,
concerning their validity, interpretation, execution, resolution, consequences and
consequences, shall be submitted to the competent courts of the city of Toulouse.
Article 18 : Language of the contract - Applicable law
These GTC and the operations arising from them are governed by French law.
They are written in English for any non-French person. In the event that they are translated
into one or more languages, only the French text will be deemed authentic in the event of a
dispute.
Article 19 : Acceptance by the Purchaser
These GTC are expressly approved and accepted by the Customer, who declares and
acknowledges that he has full knowledge of them, and thus waives the right to rely on any
contradictory document and, in particular, his own general terms and conditions of
purchase, which shall be unenforceable against the Service Provider, even if he has
knowledge of them.