Terms of Service

ARTICLE 1. PARTIES

These general conditions apply between Rosa Polita, SASU, with a share capital of €30,000, registered with the RCS of Paris in France on 20/11/2004, under the number 890652753, registered office at 36 rue la Bruyère, France, phone: +33681487174, email: patriciapereda@rosamaitea.com, VAT number: FR54890652753, hereinafter referred to as "the Publisher," and any individual or legal entity, whether private or public, registered on the Site to purchase a Product, hereinafter referred to as "the Customer."

ARTICLE 2. DEFINITIONS

"Customer": any individual or legal entity, whether private or public, registered on the Site.

"Site Content": elements of any nature published on the Site, protected or not by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases, or software.

"The Publisher": Rosa Polita, SASU, acting as the editor of the Site.

"Internet User": any individual or legal entity, whether private or public, accessing the Site.

"Product": any type of item sold on the Site by the Publisher.

"Site": the website accessible at the URL www.rosamaitea.com, as well as any sub-sites, mirror sites, portals, and related URL variations.

ARTICLE 3. SCOPE OF APPLICATION

The Site is freely accessible to all Internet Users. Browsing the Site implies the acceptance of these general conditions by any Internet User. The mere connection to the Site, by any means, including through a robot or a browser, constitutes full and unconditional acceptance of these general conditions. When registering on the Site, this acceptance will be confirmed by checking the corresponding box.

By checking the aforementioned box, it will be deemed to have the same value as a handwritten signature by the Internet User. The Internet User acknowledges having fully read and accepted them without restriction.

The act of checking the box above will be deemed to have the same value as a handwritten signature by the Internet User. The Internet User acknowledges the probative value of the Publisher's automatic recording systems and, unless they can provide evidence to the contrary, they waive any challenge to them in case of a dispute.

These general conditions are applicable to the relationship between the parties to the exclusion of any other conditions, especially those of the Internet User.

Acceptance of these general conditions by Internet Users implies that they have the necessary legal capacity to do so, or, failing that, they have permission from a guardian or curator if they are incapacitated, from their legal representative if they are minors, or that they hold a mandate if they are acting on behalf of a legal entity.

ARTICLE 4. PURPOSE OF THE SITE

The purpose of the Site is the sale of Products to Customers.

ARTICLE 5. ORDER STEPS

5.1. Order

In order to place an order, Internet Users can select one or more Products and add them to their cart. The availability of Products is indicated on the Site, in the description of each item. Once their order is complete, they can access their cart by clicking on the appropriate button.

5.2. Validation of the Order by the Internet User

When reviewing their cart, Internet Users will have the option to verify the quantity and nature of the Products they have selected, check their unit price, and their total price. They can remove one or more Products from their cart if needed.

If the order is satisfactory, Internet Users can validate it. They will then be directed to a form where they can either enter their login credentials if they already have them or register on the Site by completing the registration form with their personal information.

5.3. Payment by the Customer

Once they are logged in or after completing the registration form, Customers will be prompted to review or modify their delivery and billing details. They will then be asked to make their payment, being redirected to the secure payment interface with the mention "order with payment obligation" or a similar formula.

5.4. Confirmation of the Order by the Publisher

Once the payment has been received by the Publisher, the latter undertakes to acknowledge receipt to the Customer electronically, within a maximum period of 24 hours. Within the same timeframe, the Publisher agrees to send the Customer a summary email of the order and confirm its processing, including all relevant information.

ARTICLE 6. PRICES - PAYMENT

6.1. Prices

The prices in effect are those displayed on the Site on the day of the order. These prices may be modified at any time by the Publisher. The prices displayed are only valid on the day of the order and do not apply for future transactions.

The prices indicated on the Site are in euros, including all taxes, excluding delivery costs.

6.2. Payment Method

The Customer can make payment via Paypal, Stripe. Payments by credit card are made through secure transactions provided by BNP Paribas, QONTO.

In the case of payment by mandate, check, or bank transfer, delivery times begin only after the date of payment receipt by the Publisher.

6.3. Invoicing

The Publisher will send or make available an electronic invoice to the Customer after each payment. The Customer expressly agrees to receive invoices electronically.

6.4. Default of Payment

The agreed payment dates cannot be delayed for any reason, including in the event of a dispute.

6.5. Retention of Title

The Products sold remain the property of the Publisher until their price is paid in full, in accordance with the terms of this retention of title clause.

ARTICLE 7. PUBLISHER'S LIABILITY

7.1. Nature of the Publisher's Obligations

The Publisher undertakes to take the care and diligence necessary to provide Products of quality in accordance with the specifications of these General Conditions. The Publisher is only bound by an obligation of means concerning the services subject to these conditions.

7.2. Force Majeure - Customer's Fault

The Publisher will not be liable in the event of force majeure or the Customer's fault, as defined in this article:

Force Majeure

In these general conditions, force majeure shall be deemed to be any event, limitation, or disruption of the Service due to fire, epidemic, explosion, earthquake, bandwidth fluctuations, failure attributable to the Internet service provider, transmission network failure, facility collapse, unlawful or fraudulent use of passwords, codes, or references provided to the Customer, computer hacking, security breach attributable to the Site host or developers, flooding, power failure, war, embargo, law, injunction, request, or requirement of any government, requisition, strike, boycott, or other circumstances beyond the reasonable control of the Publisher. In such circumstances, the Publisher will be relieved of its obligations to the extent of this hindrance, limitation, or disruption.

Customer's Fault

Within the meaning of these General Conditions, any improper use of the Service, fault, negligence, omission, or failure on the part of the Customer or their employees, failure to follow the advice given by the Publisher on its Site, any unlawful disclosure or use of the Customer's password, codes, and references, as well as the provision of incorrect information or the absence of updates of such information in their personal space, will be considered as the Customer's fault. The Customer's use of any technical process, such as robots or automatic requests, which contravenes the letter or spirit

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