Terms of Service

Definitions: ▪ Customer: means any natural or legal person placing an Order. ▪ Seller: The Seller is a natural or legal person, who sells a good or a service to a Customer. In these GTC, the company Wild Mountains is defined as the Seller. ▪ GTC: refers to these General Conditions of Sale. ▪ Products: means products offered for sale by the Seller. These will be cosmetic and solar products as well as presentation solutions

Clause 1: Subject The GTC described below detail the rights and obligations of the Seller and its Customers in connection with the sale of products. Any service performed by the Seller therefore implies the unreserved adherence of the Customer to these general conditions of sale.

Clause 2: Order taking and confirmation. Any order request entails the establishment of a free and non-binding quote. Each quote is valid for 7 days and mentions the products, quantities, rates, terms of payment, delivery times as well as any special conditions defined beforehand with the Customer. Once the quote is validated by the Customer, the order will become firm and final. Any cancellation of order by the Customer, for any reason whatsoever, except in case of force majeure, will result in the following consequences: ▪ If a deposit has been paid, it will be automatically acquired from the Seller as damages, in compensation for the damage suffered, and may not give rise to any refund. ▪ If no deposit has been paid on the order, an amount corresponding to ten percent of the total invoice will be acquired by the Seller, as damages, in compensation for the damage suffered.

Clause 3: Price The prices of the products sold are those in force on the day of the order. They are denominated in Euro and calculated excluding taxes. As a result, they will be increased by the rate of VAT and transport costs applicable on the day of the order. The Seller reserves the right to change its rates at any time. However, he undertakes to charge the products ordered at the prices indicated when registering the order.

Clause 4: Terms of payment The payment of orders is made: ▪ Either by credit card; ▪ Or by transfer to the bank account which will be sent to the Customer on request. Payments made by the Customer shall be considered final only after actual collection by the Seller of the sums due. Upon receipt of the products, the Customer must pay at least 50% of the total amount of the invoice, the balance to be paid no later than 30 days after receipt of the Products.

Clause 5: Late payment In case of total or partial default of payment of the products delivered on the day of receipt, the Customer must pay the Seller a late payment penalty equal to three times the legal interest rate. The legal interest rate retained is that in force on the day of delivery of the products. This penalty is calculated on the amount including VAT of the remaining amount due, and runs from the due date of the price without any prior notice being required.

Clause 6: Resolution clause If, within 15 days of the implementation of the clause "Late payment", the Client has not paid the outstanding amounts, the sale will be resolved automatically and may entitle the Seller to damages.

Clause 7: Retention of Title The Products remain the property of the Seller until full payment of the price.

Clause 8: Closing of refusal to sell and limitation of the current Client If the Client does not meet its payment deadlines and/or presents a relatively large bill balance, the Seller reserves the right to provide that a cash payment or refusal of sale may be imposed on them. Thus, the Customer concerned will be able to place an order again only if his debt is paid off, if he pays in cash or if his current price again respects the set limit.

Clause 9: Delivery The Products are delivered to the delivery address indicated at the time of the order and within the time indicated.

Clause 10: Warranties The Seller guarantees to its Customers that the Products sold are manufactured, packaged and kept according to strict quality and hygiene rules in accordance with the standards in force in France. The Seller guarantees the quality and freshness of its products provided they are kept in their closed packaging and in a cool and dry place, away from moisture and heat. It is specified that from the delivery as defined herein, the Customer is solely responsible for the conservation of the Products ordered and their consumption. The Seller cannot therefore be held liable. The Seller reimburses the Customer or exchanges the products apparently defective or not corresponding to the order made. The refund request must be made within five days of delivery as follows: Filing a complaint at the email address

Clause no. 11: Force majeure The Seller’s liability cannot be implemented if the non-execution or delay in the performance of one of its obligations described in these general conditions of saleresults from a case of force majeure. The Seller will inform the Customer of the occurrence of such an event as soon as possible.

Clause 12: Competent Court Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law. In the absence of amicable resolution, the dispute will be brought before a Commercial Court.

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