Woman Essentials Shipping Information

We deliver to all France, Europe and Internationally when ordered via dedicated sites:

France

European Union

Rest of the World

Below you will find a summary of the delivery methods and fees that will be applied, depending on the amount of your cart.

France orders below 70€ sent with Colissimo: flat rate of 7.90€.

France orders above 70€ sent with Colissimo: free of charge.

EU orders below 120€: flat rate of €9.90 (Chronopost, DHL, UPS, Fedex)

EU orders above 120€: free of charge.

3 to 7 working days

UK and Europe Zone 2 flat rate 15€ (Chronopost, DHL, UPS, Fedex)

5 to 9 working days

North America and Zone 3 (Amérique du Nord, Mayotte, Terres Australes Françaises, Guadeloupe, Martinique, Saint Pierre et Miquelon, Polynésie Française, Nouvelle-Calédonie, Wallis et Futuna, Guyane) $29.90 (DHL, UPS, Fedex)

North America and Zone 3 above $180: free of charge.

5 to 10 working days

Rest of the World : 49.90€

5 to 10 working days

Your package is prepared and despatched within 48 hours of your order.

An order can be delivered to one address only, and delivery charges are per order. Please be aware that, during exceptional circumstances, delivery times may vary.

Liability

Woman Essentials does not accept any liability for delayed delivery caused by any third party. As soon as you have received the goods, you will assume all responsibility of the goods. Upon delivery, we will provide you with details to enable you to:

a) exercise your right of cancellation; and

b) address any intended cancellation or complaints to the correct place of business.

Distribution and Reception

Any delivery timescales quoted to you are indicative only. Orders may arrive in one or more deliveries.

Some orders require a signature upon delivery. If you are not there to receive your order, our delivery company may leave a telephone number or delivery card for you to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order ‘hidden’ at the address.

Woman Essentials Returns, Cancellation Policies and Procedures

We hope that you are delighted with your order, but if for some reason you are not we have set out below a summary of your rights in the event that you wish to return a product.

Canceling Your Order

As you are a consumer and have made an order online you may, in accordance with the French Consumer Code (Code de la consommation), you have 14 days to notify us of your withdrawal regarding an order. You then have 14 days to return the package to us. Upon receipt of the package, you will be refunded within a maximum of 14 days. You must notify Woman Essentials about cancellation in writing, either through a letter or email. The notification should clearly express the intention to withdraw from the contract.